Emergencies
SAMU* (ambulance): 15 free
FIRE SERVICE*: 18 free
POLICE *: 17 free
POLICE emergency from a portable: 112
European emergency call*: 112
Bordeaux Police station : 33 (0) 5 56 99 77 77

Loss or theft
1- Call for cards:
- Visa, Eurocard MasterCard 08 36 69 08 80 (24h/24h)
- Diners Club: 01 49 06 17 50
- Checks: 08 36 68 32 08 (24h/24h)
- Carte France Telécom: N°vert: 0 800 10 20 40 (free)
2- Immediately make a declaration with the police
- Commissariat de Bordeaux: 29, rue Castéja: 33 (0)5 56 99 77 77
3- Lost and found: 33 (0)5 56 44 20 18
4- Pound: 33 (0)5 56 44 20 18

Health and safety
Pharmacies can be identified by the GREEN CROSS.
Anti Poison centre: 33 (0)5 56 96 40 80

Banks
The legal tender in France is the Euros. You can get Euros from most banks open from Mon to Fri.
ATM machines are available 24/24 and accept international cards.

Taxis
1. Taxis at station airport and, in the city
2. Tourism taxis: 33 (0)6 80 45 95 01
3. Bus taxis Freecall: 33 (0)800 774 999

Buses in town
Buses serve the whole city area.
Bordeaux Discovery cards are also available.

Air travel
BORDEAUX MERIGNAC AIRPORT: 30 mn from the city centre
To find out about direct flights or correspondences from Bordeaux
CONTACTS: Information, prices, reservations : 33 (0)5 56 34 50 00
web: www.bordeaux.aeroport.fr
Shuttle bus form the airport to town centre and station.
Every half hour, and 45 minutes during weekends.
Journey time: 30mn to town centre, 45mn to station, depending on traffic
Price: Single full price 5,64 € / cut price 4,12 € and Return full price 9,15 € / cut price 6,86 €.
Taxis: between 15 € - 25 € (airport/city centre), increased costs on Sundays.

Rail travel
SNCF St Jean station 10mn from town centre
Rue Charles-Domercq
Information, prices, reservations : 33 (0)8 36 35 35 35
Web: www.sncf.fr
Shuttle form station to town centre and airport.
Every 30mn during the week and 45mn at weekends
Duration: 10mn to town centre, 45mn to airport depending on traffic
Price: Single full price 5,64 € / cut price 4,12 € and Return full price 9,15 € / cut price 6,86 €.
Taxi around: 10 € (station/town centre) increased costs on Sunday
Bus 1 - 7 - 8 price: 1,15 €
Electricity:
220 voltsTax-free
If you live outside of the EU you can claim taxes back if you have purchase more than 182,94 € of value.
Customs info: 33 (0)1 53 24 68 24

Tipping
Service is included in restaurants and bars, but tipping is appreciated.

Sunday and bank holidays
Most shops and offices are closed on Sundays. Some Cafés, restaurants and grocery stores
remain open however.
New Year: 1st January
Easter Monday
LabourDay: 1st May
Liberation Day: 8th May
Thursday of Ascension
Pentecost
National Holiday: 14th July
Assumption: 15th August
Toussaint: 1st November
armistice: 11th November
Christmas: 25th December